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Privacy Policy

Data Controller:
Dede Aircraft Service GmbH
Langenhorner Chaussee 103
22415 Hamburg
Germany
info@dede-aircraft-service.com

Phone: 015758732241

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing personal information. Each time you access a webpage, the web server automatically saves a server log file containing, for example, the name of the requested file, your IP address, the date and time of access, the transferred data volume, and the requesting provider (access data). This information is used solely to ensure the smooth operation of the site and to improve our offerings. This is done to protect our legitimate interests in presenting our offerings correctly, in accordance with Article 6(1)(f) of the GDPR. All access data is processed as long as necessary for the purposes outlined above.

Hosting

Hosting and display services for the website are partially provided by our service providers as part of data processing on our behalf. Unless otherwise explained in this privacy policy, all access data and data entered into forms on this website are processed on their servers.

Our service providers are based in countries deemed to have an adequate level of data protection by the European Commission: Israel, United Kingdom, and the USA.

For the USA, the adequacy decision applies provided the service provider is certified. Certification is confirmed.

Our service providers may also be based in countries such as Brazil, Mexico, India, and Ukraine, which do not have an adequacy decision. For these cases, we rely on the European Union’s Standard Contractual Clauses.

2. Data Processing for Contact and Customer Communication

Contact

When contacting us (e.g., via contact form, live chat tool, or email), we collect personal data to process your inquiry, pursuant to Article 6(1)(b) of the GDPR. Mandatory fields are marked as such, as the data is required to process your inquiry. The specific data collected can be seen in the respective input forms. Once your inquiry is fully processed, your data will be deleted unless you have explicitly consented to further data usage under Article 6(1)(a) of the GDPR or we are permitted to retain it under applicable legal provisions.

After resolving your customer inquiry, your data will be restricted for further processing and deleted upon expiration of retention periods required by tax and commercial laws, unless you consent to further use of your data as per Article 6(1)(a) of the GDPR.

3. Cookies and Other Technologies

General Information

To make your visit to our website attractive and enable the use of certain features, we use technologies, including cookies. Cookies are small text files stored automatically on your device. Some cookies are deleted after the browser session ends, while others remain on your device and allow us to recognize your browser upon your next visit.

Device Privacy

For essential functions of our online services, no consent is required for the storage of or access to information on your device. For non-essential functions, your consent is required, and without it, parts of the website may not function optimally.

Data Processing via Cookies and Other Technologies

We use technologies that are essential for the functionality of our website. These collect and process your IP address, visit time, device and browser information, and preferences for website usage, in line with our legitimate interests as per Article 6(1)(f) of the GDPR.

You can withdraw your consent at any time by contacting us through the methods described in this privacy policy.

4. Use of Cookies and Technologies for Web Analytics and Advertising

We use third-party technologies for cookies and analytics as described below. Data processing occurs on the basis of your consent under Article 6(1)(a) of the GDPR. After the purpose ceases, data related to these technologies will be deleted.

Google Services

Technologies from Google Ireland Ltd. (Dublin, Ireland) are used. Information collected by Google may be transferred to Google LLC in the USA. Unless otherwise noted, data processing occurs under a joint responsibility agreement under Article 26 of the GDPR.

Google Maps

To display geographical information, Google Maps collects data such as IP address and location information. We have no influence over subsequent processing by Google.

5. Social Media

5.1 Social Buttons

Our website includes social media buttons as HTML links. Clicking these buttons opens the respective social media network in a new browser window, where you can interact directly (e.g., by liking or sharing).

5.2 Presence on Social Media Platforms

With your consent under Article 6(1)(a) of the GDPR, data collected during visits to our social media profiles may be used for marketing purposes, including personalized advertising. Pseudonymized user profiles may be created using cookies.

Facebook (by Meta)

Facebook data is processed by Meta Platforms Ireland Ltd. Data may be transferred to Meta Platforms Inc. in the USA. Processing occurs under a joint responsibility agreement in accordance with Article 26 of the GDPR.

6. Contact Options and Your Rights

6.1 Your Rights

You have the following rights:

• Access (Art. 15 GDPR): Obtain details about your personal data processed by us.

• Correction (Art. 16 GDPR): Rectify inaccurate or incomplete personal data.

• Erasure (Art. 17 GDPR): Request deletion of your personal data unless exceptions apply.

• Restriction (Art. 18 GDPR): Limit processing under certain conditions.

• Data Portability (Art. 20 GDPR): Receive your data in a structured format.

• Complaint (Art. 77 GDPR): Lodge complaints with supervisory authorities.

6.2 Objection

You can object to data processing for legitimate interests or direct marketing at any time. Upon objection, we will cease processing your data unless overriding legitimate grounds exist.

Contact

For inquiries about data collection, processing, or usage, or to exercise your rights, contact us using the information provided in our Imprint.